PaperWorks Industries

Supply Chain Manager – Strategic Accounts

Job Locations US-Remote | CA-Remote
Job ID 2025-2619
Category
Supply Chain / Logistics

Overview

PaperWorks is a leading, integrated North American full-service provider of 100% recycled paperboard and specialized folding cartons for packaging applications. Founded in 2008 and headquartered in Philadelphia, PA, we are committed to the highest sustainable forestry and procurement standards.

 

We want our team members to be proud of the essential work they do, our commitment to the environment, and the overall company.  As part of our culture journey to be recognized as a Great Place to Work©, we continue to invest heavily in our people, our company culture and in state-of-the-art technology to be at the forefront of innovation and market differentiation.  PaperWorks’ products are certified by the Forest Stewardship Council and 100% Recycled Paperboard Alliance.

Summary

At PaperWorks, we are in pursuit of being recognized as a Great Place to Work®.  To get there, we need an organized and enthusiastic Supply Chain Manager – Strategic Accounts to join our team.  In this role, you will be responsible for overseeing and optimizing the end-to-end supply chain processes for key strategic accounts. This role involves strategic planning, coordination, and execution of supply chain operations to ensure timely delivery, cost efficiency, and high service levels. The Supply Chain Manager will collaborate closely with key clients, internal teams, and external partners to drive continuous improvement and innovation within the supply chain.

Responsibilities

How you will impact PaperWorks:

  • Oversee the end-to-end supply chain operations for strategic accounts, including procurement, production planning, inventory management, and logistics. Ensure timely and accurate order fulfillment and delivery.
  • Work closely with internal teams, including procurement, production, logistics, and sales, to ensure seamless coordination and execution of supply chain activities. Collaborate with external partners, such as suppliers, manufacturers, and logistics providers, to optimize supply chain performance.
  • Develop and implement supply chain strategies tailored to the specific needs of strategic accounts. Align supply chain strategies with overall business objectives and customer requirements.
  • Serve as the primary point of contact for strategic accounts regarding supply chain issues. Build and maintain strong relationships with key clients, ensuring high levels of customer satisfaction.
  • Identify opportunities for process improvement and cost reduction within the supply chain. Lead initiatives to drive continuous improvement in supply chain processes and systems.
  • Monitor and manage supply chain KPIs, such as on-time delivery, order accuracy, and inventory turnover. Analyze supply chain data to identify trends, issues, and opportunities for improvement. Prepare and present reports on supply chain performance to senior management and clients.
  • Identify and mitigate risks within the supply chain, such as supply disruptions, capacity constraints, and transportation issues. Develop and implement contingency plans to address potential supply chain disruptions.

Qualifications

What you will need to succeed:

 

  • Bachelor’s degree in Supply Chain Management, Business Administration, or a related field.
  • Meaningful experience in supply chain management, with a focus on strategic accounts or key client management. Manufacturing experience is a plus.
  • Proficiency in supply chain management software and tools. Familiarity with AVP and/or CCH is a plus.
  • Demonstrated ability in taking ownership and initiative of responsibilities and executing them to meet business needs and deliverables.
  • Ability to build key relationships with team members across the organization and develop an informal network of internal consultants.
  • Ability to multi-task and appropriately prioritize work, while maintaining attention to detail is critical.
  • Ability to solve practical problems and deal with a variety of variables and implement solutions to correct.
  • A drive to overcome challenges and deliver continuous improvement with a positive attitude!

 This document outlines the minimum requirements of the positions and is not intended to be all-inclusive of duties.

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