• Quality Assurance/ Quality Control Supervisor

    Job Locations US-NY-Baldwinsville
    Job ID 2018-1432
    Quality / Continuous Improvement / Lean
  • Overview

    Founded in 2008 and headquartered in Philadelphia, PA, PaperWorks Industries is a leading, integrated North American full-service provider of recycled paperboard and specialized folding cartons for packaging applications.

    Our purpose is clear. To deliver innovative, value-added packaging solutions to the world while making it a better place for all.

    At PaperWorks, we are committed to the highest sustainable forestry and procurement standards. Product certifications include the Forest Stewardship Council and 100% Recycled Paperboard Alliance.


    • Responsible for effectively managing direct reports, including training, coaching, and disciplining on safety, quality, and productivity performance measures.
    • Responsible for communicating job expectations, monitoring, appraising performance and recommending compensation.
    • Responsible for maintaining quality parameters, Quality Roadmap, sorting, supplier credits, customer credits and non-conforming.
    • Monitors and reports quality variances and deficiencies with root causes and recommended actions to address.
    • Trains all appropriate personnel required in external quality procedures and protocols in support of ongoing or new certification for continued operations and satisfaction of customer requirements.
    • Ensures internal quality audits are completed as scheduled and findings are communicated to proper management personnel for corrective actions, including but not limited to transition point audits, PacSecure, Audit 1 (P&G), FSC/SFI.
    • Facilitates HACCP team, involved in vendor management with Logistics,
    • Conducts, reviews and participates in formal problem - solving and customer response activities, i.e. 5-Why, A3, 8D.
    • Understanding and training in statistical product and process control. Reviews and analyses R&R studies, oversees DOE’s, establish statistical tools and assists in training,
    • Responsible for operating within policies & procedures, and maintaining compliance with corporate and regulatory requirements; including compliance with Occupational Health and Safety procedures and SafeStart practices.
    • Maintains plant organization and housekeeping, including the proper segregation and accounting of non-conforming material, and implementing corrective actions as required.


    • Associates’ degree in a related field of study from an accredited institution and 3+ years supervisory experience in high volume multi-shift / multi-site operation or equivalent combination of education and experience.
    • Experience with PaperWorks Quality Control Lab Technician, QA Analyst or supervision preferred.
    • Ability to read and interpret information, furnished in written, oral, diagram, or schedule form.
    • Excellent verbal and written communication skills with strong interpersonal, teambuilding and leadership skills.
    • Ability to solve practical problems and deal with a variety of variables and implement solutions to correct.
    • Must be detail oriented, organized and energetic.
    • Knowledge of Microsoft Office Applications (Word, Excel, PowerPoint and Outlook)
    • MRP system experience and knowledge preferred.
    • Ability to write reports, business correspondence and procedure manuals.



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